At Umatilla Movers, we are committed to protecting your privacy and ensuring that your personal information is used responsibly and securely. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our services or visiting our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We collect personal information from you when you book a move, contact us for inquiries, or sign up for newsletters or promotional updates. This may include:
- Name
- Address
- Email address
- Phone number
- Payment information
Non-Personal Information
We also collect non-personal information automatically as you interact with our website. This may include:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- To provide services: Process your booking, provide quotes, and manage your move.
- To communicate with you: Send important updates, confirmations, or notifications related to your moving services.
- To improve our services: Monitor website performance, analyze usage patterns, and enhance customer experience.
- For marketing and promotions: Send promotional emails or offers if you have consented to receive them.
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption methods to secure sensitive data during transmission, such as payment information.
- Access Control: Only authorized personnel have access to your personal information to ensure confidentiality.
- Secure Servers: Our website and data are hosted on secure servers with up-to-date security protocols.
Despite our efforts to protect your data, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or storage facility partners. These providers are contractually obligated to use your data only for the purposes of providing the services we have requested.
- Legal requirements: We may disclose your information if required by law, such as in response to a court order or government inquiry.
- Business transfers: In the event of a business sale or merger, your information may be transferred to the new owners.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your experience on our website. Cookies are small text files stored on your device that allow us to:
- Improve website functionality.
- Analyze website traffic and usage patterns.
- Personalize content and ads based on your preferences.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate.
- Opt-out of marketing communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by following the instructions in the email or by contacting us directly.
- Data deletion: You can request that we delete your personal information, subject to certain legal restrictions and obligations.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Thank you for trusting Umatilla Movers with your moving needs. Your privacy and trust are very important to us!